UX Research
Dave Fleming - Portfolio
UX Research
Successfully working in a variety of UX roles, I have directed and led projects as a Sr. UX Researcher working full time and contractually in these roles: UX Director, UX Lead, Accessibility Analyst, Business Analyst, and UX Architect.
Taking a holistic approach to UX Research, I bring a balanced blend of traditional and progressive methodologies, including but not limited to:
Conducting Stakeholder Interviews
Holistic, Heuristic Evaluations & Structural Audits
UX Workshop Discovery, Ideation and Planning Sessions
Competitive & Comparative Analysis
Thinking Out Loud Studies
Innovation Workshop Planning and Leading
Accessibility Compliance Analysis and Resolution Strategy
Agile Sprints, UX Consultancy
Enterprise Level – Leadership Strategy Meetings
Pattern Library Design Research and Implementation using progressive pattern library libraries, such as Google Material Design
Applied UX Best Practices knowledge, saving time and money by relying on topical UX industry leader research, vs. duplicative internal research
User Interviews | Field Studies | Personas
Heuristic Evaluations - combining the methodology of Jakob Nielsen, Lou Rosenfeld, and the Stanford “Design Thinking” principles
Usability test planning, scripting, screening, moderating, and summary reporting, conducted remotely, in Usability Labs and on site
Business Analysis: business problem definition, defining success metrics, assumption personas, and ideation workshops
Experience / Customer Journey Maps
Lean 360 Matrix, combining CJMs with Service Design Blueprints
Taxonomy Analysis and Workshop Sessions
Google Analytics