Dave Fleming - Portfolio

UX RESEARCH & Design Web & Mobile 
UX Management
Customer Journey Map
INNOVATION
Pro Bono 

Blockchain Network - 2021

Blockchain Network - 2021

Conceptual prototype, illustrating and describing the Blockchain Networks for Social Good

Case Study: Recall - 2021

Case Study: Recall - 2021

Chrysler recall report: gear shifter design flaw

Customer Journey & Service Design

Customer Journey & Service Design

Self-Service Design for online printing services

Lean 360 Matrix - 2022

Lean 360 Matrix - 2022

The Lean 360 Matrix combines the analysis of customer journey mapping and service design

UX Process

UX Process

Exploring UX Strategy ...

UX Designs 2021

UX Designs 2021

PDF Download

Product Case Study - 2021

Product Case Study - 2021

Human Factors Design, Case Study of a Lumix G100, Digital SLR camera

Trane Innovation Day - 2020

Trane Innovation Day - 2020

Innovation Day plans proposal

Trane - 2020

Trane - 2020

Trane Technologies Support Team Redesign Report

VR - 2019

VR - 2019

Objective: Reimagine what Virtual Reality Apps can do for the online dating world

Mobile - 2019

Mobile - 2019

Created with Sketch and Google Material Design templates

Software - 2018

Software - 2018

Customer Call Center software redesign - research and wireframe design using Google Material Design

Best Buy - 2016

Best Buy - 2016

Objective: Responsive design of User-Generated content to align mobile and website designs

Colab Coop - 2015

Colab Coop - 2015

Objective: Conduct a brand audit and UX Analysis for Colab

Pro Bono - 2014

Pro Bono - 2014

Objective: This Pro Bono study is part of an extended campaign to replicate successful social services locally and globally

Merck - 2013

Merck - 2013

Objective: Study the global help desk operations and propose ways to consolidate the networks and improve the workflow

Merck - 2013

Merck - 2013

Objective: Provide an overview of the Merck Intranet Search ecosystem

Merck - 2013

Merck - 2013

Objective: Provide a timeline for the Merck Internal Search Capabilities project

Merck - 2013

Merck - 2013

Objective: Review the search functionality and propose a plan of action

Merck - 2013

Merck - 2013

Objective: Provide HR with an easy way to track their people and events

Merck - 2012

Merck - 2012

Objective: Redesign the Merck/MSD global careers website

Microsoft - 2010

Microsoft - 2010

Objective: Propose UX Design for improving the Sales Teams Functionality

3M: Pitch - 2010

3M: Pitch - 2010

Objective: Pitch a website concept for the 3M Innovation Center; role - UX Director

3M: Mobile - 2010

3M: Mobile - 2010

Objective: Design an iPad solution that supports the sale of 3M Dental products

Allstock - 2009

Allstock - 2009

Objective: Prototype wireframes for their stock video sales website

Thompson Reuters - 2004

Thompson Reuters - 2004

Objective: Redesign of FindLaw attorneys' websites